Accessible Hotels: Sheraton Gateway, LAX

by Sep 1, 2020

Home » The Disability Inclusion Blog » Accessible Hotels: Sheraton Gateway, LAX

As part of my series on the accessibility of hotels I visit as I travel around the country, I wanted to highlight this hotel, the Sheridan Gateway LAX Airport in Los Angeles, California. Now, of all of the hotels I’ve visited to date, this room in particular was the least accessible. You’ll find it very interesting, certainly if you follow the series and as we compare the hotels from one to the next.

Captioned Video:

Video transcript:

ANDREW HOUGHTON: Hi. It’s Andy from Disability Inclusion Solutions. As part of my series on accessibility of hotels I visit as I travel around the country, I wanted to highlight this hotel, the Sheridan Gateway Los Angeles International Airport in Los Angeles, California.

Now, of all of the hotels I’ve visited to date, this room in particular was the least accessible. You’ll find it very interesting, certainly if you follow the series and as we compare the hotels from one to the next.

This is a prime example of an inaccessible accessible room. There is the closet, you see. The thing is way up top there, so – and of course, hopefully I don’t have to iron anything. So, there’s not even a low area here. It’s hard to believe this is an accessible room.

The bed is about the same height as the room in Thousand Oaks. We’re in LAX right now and there is a low peep hole here in the door and there is a full-length mirror which are a couple of advantages.

However, when you get into the bathroom, there are no bars, no grab bars. Can’t barely wheel up to the sink and of course, the shower has a lip right down there and I’m going to have to squeeze in there on this thing without breaking my neck.

This little shower bench right here has got no back rest on it, so I don’t know how I’m going to do that.

So, this is my fourth room on the trip to Southern California and Northern California and I must say, this room, they claim it is an accessible room. I probably could have complained and changed it but it really isn’t.

There’s a few things here. The thermostat is at a level that I can reach it right here, so we’re in good shape there. I can at least change the temperature of the room and there is a full-length mirror so if I really wanted to, I could look at myself. And if anybody knocks on the door, I could look through that little peep hole.

But as far as accessibility, that’s about it. They brought that little chair up and it’s pretty dangerous without a back rest but we’ll see what happens.

So, this room overall ranks a big fat 0.11.

If you have any questions, please reach out to me. Andrew at Disability Inclusion dot com.

Andrew D. Houghton

Andrew D. Houghton

President, Disability Inclusion Solutions

Nationally Recognized Accessibility Expert. Creating Innovative Disability Inclusion Solutions. Certified DOBE.

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